Hotel Information
Table of contents
For those with allergies
To make your stay more comfortable in the case of allergies, we can provide you with selected rooms without carpets and with synthetic bedding as required. If you have food allergies or intolerances, we would be happy to serve you the appropriate dishes. Please inform our reception staff in good time so that we can specifically address your needs.
Bar / The Hub Bar
The Hub Bar is open for you during the following hours:
Monday to sunday: 7.30 AM – 6 PM
If you are peckish in the mornings, we will serve you croissants and bread rolls with a hearty coffee. At lunchtime, we offer our guests cold and warm snacks, sandwiches and a dessert of the day. Treat yourself to something from our Thunappas menu in the afternoon and/or evening, paired with a fine glass of wine.
Breakfast
In the morning, we serve our guests a continental breakfast daily on pre-order in The Hub Bar: Monday to Saturday from 07.00 to 10.00 a.m. and on Sunday from 08.00 to 11.00 a.m.
Or how about a rich vitality breakfast with cold and warm dishes directly opposite at our partner Hotel Seepark? Enjoy this delicious start to the day at the price of CHF 36 per person. Always Monday to Saturday from 7.00 to 10.00 and Sunday from 7.30 to 12.00. Please let us know your reservation by 7.00 p.m. the day before.
Check-out time
We would ask you to please leave your room by 11:00 on the day of departure, so that the next guest will also find the room ready in good time upon arrival. If you wish to use the room for a longer period of time, the hotel will make every effort to allow you to check in earlier or check out later, depending on availability and possibly for an additional charge. There is no entitlement to this extra service. You are welcome to leave your luggage at reception free of charge on the day of arrival and departure.
Emergency
Call the following telephone number:
+41 33 227 77 99 (reception)
More emergency numbers to keep in mind:
Fire brigade: 118
Police: 117
Ambulance: 144
Emergency general practitioner, Thun train station
+41 33 224 00 90
Emergency service, Thun hospital
+41 33 226 26 26
Entertainment
Is there anyone still watching TV today? You are welcome to stream your Netflix and the like using your own device at any time thanks to our powerful WLAN. If you do not have a suitable device with you, we will be happy to provide you with tablets. Please contact our reception as needed.
Event
Whether it is seminars in our new meeting rooms and classic school rooms or celebratory events in a modern atmosphere – whatever you are planning with a group: We will be happy to show you our rooms and options. Our employees will be happy to advise you and plan your personal special event with you.
Fire
Our hotel is equipped with a fire alarm system with full protection. In the event of a fire, we would ask you to use the escape routes and emergency exits of the hotel, which are indicated with green illuminated signs on each floor. The assembly point is marked on the escape plan on your room door. If there is a considerable amount of smoke: hold a wet cloth to your face and crawl along the floor.
Please keep calm – do not panic – and do not use the elevator under any circumstances. We would ask you to study the emergency exit plan on your room door.
Late check-out
If you wish to use the room for a longer period of time, the hotel will make every effort to allow you to check in earlier or check out later, depending on availability and possibly for an additional charge. There is no entitlement to this extra service. You are welcome to leave your luggage at reception free of charge on the day of arrival and departure.
Minimarket
The Minimarket has small gifts and souvenirs along with everything you might have forgotten at home. You can also buy beverages and small snacks there to consume in your room or at the lake. There is also a small selection of cigarettes for those of you who have not yet gone through with the New Year’s resolution and are still among the smokers.
Parking
We have a parking garage, which is also available to our guests for a daily fee of CHF 15.00. If you would like to use it, please contact reception. The other parking spaces on our premises are also subject to a fee. Since we only have a limited number of parking spaces, we would ask you to use public transport if possible.
Physician
If you need a physician, we will be happy to help you at reception on:
Emergency general practitioner, Thun train station
Emergency service, Thun hospital
Post
If you are still one of those charming people who write postcards to your friends and relatives, then you are welcome to hand them in at reception for posting. You can of course also give us other kinds of mail for posting.
We are happy to receive mail for guests who are staying with us for longer periods. Please have such mail addressed as follows:
The Lab Hotel
John/Jane Doe*
Mönchstrasse 37
3600 Thun
*just so that we can find you
Public transport
The no. 1 public bus (stop: “Seepark” directly in front of the hotel) runs every 10 minutes from Thun train station. Individual tickets can be purchased directly on the bus.
Restaurant
Breakfast
In the morning, we serve our guests a continental breakfast daily on pre-order in The Hub Bar: Monday to Saturday from 07.00 to 10.00 a.m. and on Sunday from 08.00 to 11.00 a.m.
Lunch
In the self-service «Food Market» restaurant, meals are served from Monday to Friday from 11:30 to 13:30
You can also order small food items from Monday to Saturday at “The Hub Bar».
The Hub Bar
The bar is open for you from Monday to Saturday during the following hours:
MONDAY TO SUNDAY: 7.30 am – 6 pm
If you are peckish in the mornings, we will serve you Bircher muesli, croissants and bread rolls with a hearty coffee. At lunchtime, we offer our guests cold and warm snacks, sandwiches and a dessert of the day. Treat yourself to something from our Thunapas menu in the afternoon and/or evening, paired with a fine glass of wine.
STAND-UP PADDLE BOARDS
A feeling of freedom and calm in the midst of an impressive mountain landscape. Far away from everyday life, on calm waters, paddling gently over blue waters under the sun or towards the Eiger, Mönch and Jungfrau. Just a few steps to Lake Thun, we have five inflatable SUPs you can conveniently rent at our reception between 7.30 am and 6 pm. Rental prices per board include renting a board/paddle and a life jacket:
- 1 hour: CHF 25.00
- 2 hours: CHF 35.00
- 3 hours: CHF 45.00
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The «Work Space» co-working area
We grant our hotel guests free access to our Work Space in the reception area of The Lab Hotel. Use of WLAN Internet is free of charge throughout the hotel. In the interest of working efficiently, treat yourself to a suitable beverage from The Hub Bar to fuel your diligence.
Valuables
There is a safe in your room for storing your valuables.
Usage of the safe:
1. Press red button on the inside of the door.
2. Enter your code (3-8 digits) and press # button. Your code is saved now.
3. Close the safe: turn the knob counterclockwise.
4. Open the safe: enter your code, press the # button and turn the rotary handle clockwise.
Vouchers
Give the gift of a voucher and pass on your experience with The Lab Hotel. If you wish, our reception will be happy to put together a voucher for the services you would like to give as a gift. Prices on request.
If you would like to redeem a voucher, please give it to us before you check out so that we can apply it to your invoice.
Water
You can feel free to drink our Thun tap water. Please also help yourself to our water station in the entrance area. The best water – simply chilled, still or sparkling at the touch of a button. The glass bottles are available to you free of charge during your stay or can be purchased for home at the Mini Market.
Swiss Hospitality Hub
We are the competence centre for the hotel and gastronomy industry in Switzerland. How did we arrive at this ambitious statement? Simply put, we combine a school, the hotel industry, gastronomy and a great deal of expertise under one roof. Have a look at the website of the Swiss Hospitality Hub.